You'll need to update your permissions to allow Chrome to share your screen. This will depend on the type of computer you have.
1. For Mac, follow these steps:
- Go to System Preferences → Security and Privacy → Screen Recording and then make sure Google Chrome is checked off
2. For Windows, there is no system-level setting for screenshare
- Check permissions/preferences in your specific browser settings (ie: Google Chrome, Microsoft Edge, Internet Explorer, etc.)
If the issue with screen share is audio-related, make sure that the "share audio" box is clicked in the menu pop-up when sharing your screen. When sharing a chrome tab, there is a box to check in the bottom left corner for audio. It looks like this:
Other screen share issues could be caused by an adblocker. Adblockers disables access to share your screen. If you're using an adblocker, try disabling it while on Here and see if that fixes it.