- Make sure you have the correct camera selected by clicking on the drop-down carrot at the top of the page.
- If that doesn't work, you may have to update your Chrome permissions to allow access to your camera (see our Camera and Mic Guide for how to set permissions)
- If you don't see a pop up like this in your top left corner...
Then look for an error icon in the top right of your search bar and click on it to allow access.
- If that doesn't fix it, try refreshing the tab
- Our Camera and Mic Guide has further steps to fix video issues