1. In the room, choose the camera with an exclamation mark at the bottom, or open the toolbar's extra menu and choose Report video problem.
  2. Select what went wrong.
  3. Describe what you were doing and what you expected to happen.
  4. Send the report.

Here attaches connection information to help investigate the problem.

What details help?

Say whether the problem affects you, one other person, or everyone. Mention whether it started after joining, refreshing, changing a device, or starting a screen share. Include your browser and whether you are on a computer, phone, or tablet.

Do not send passwords or private sign-in details. For a problem with another person, use their Report action instead.